Business analysis

Analysing, modeling and improving the processes and systems within an organisation.

Model existing and new business processes

Consultants often analyse current workflows and design improved processes to enhance efficiency.

They create visual representations of business operations, identifying bottlenecks and opportunities for optimisation.

This involves mapping out steps, roles, and information flows to streamline operations and align them with organisational goals.


Write user stories with detailed acceptance criteria

Consultants often craft concise narratives describing software features from an end-user perspective.

These user stories include specific acceptance criteria that define when a feature is complete and functioning correctly.

This approach helps development teams understand requirements and ensures that the final product meets client expectations.


Analyse scenarios to foresee potential challenges and proposed solutions

Consultants often conduct thorough scenario analysis to anticipate possible obstacles in project implementation or business strategies.

They evaluate various "what-if" situations, assess risks, and develop contingency plans.

This proactive approach helps clients prepare for potential issues and make informed decisions to mitigate risks.


Investigate business problems to identify causes

Consultants often employ root cause analysis techniques to uncover the underlying factors contributing to business issues.

They gather data, conduct interviews, and use analytical tools to pinpoint the source of problems. This deep dive helps clients address core issues rather than just treating symptoms.


Apply methods like UML to analyse and document systems

Consultants sometimes use Unified Modeling Language (UML) and similar tools to visually represent complex systems and software architectures.

They create diagrams that illustrate system components, interactions, and processes.

This documentation aids in understanding, designing, and communicating system structures to stakeholders and development teams.